PKR98 Privacy Policy

Welcome to the PKR98 Privacy Policy. PKR98 operates the online gaming platform available at pkr98.onl and through the PKR98 mobile application. This Privacy Policy explains how we collect, use, store, share and protect the personal information of players registered on the PKR98 platform.

This policy applies to all individuals who visit the PKR98 website, register for an account, make a deposit, place a bet, or interact with our platform through any channel — including the website, mobile app, or customer support. By registering for a PKR98 account, you confirm that you have read this policy and consent to the data practices described within it.

PKR98 takes data privacy seriously. We collect only the information that is genuinely necessary to operate the platform securely, verify player identities, process payments in PKR, and meet our obligations to prevent fraud and financial crime. We do not collect data for its own sake and we do not monetise your personal information by selling it to advertisers or data brokers.

This policy should be read alongside the PKR98 Terms and Conditions, which govern your overall use of the platform. Together these two documents form the complete framework for your relationship with PKR98.

PKR98 collects personal information from you in several ways — directly when you register and use the platform, automatically through your interactions with our systems, and in some cases from third-party services used to verify your identity or process payments. The categories of information we collect are described below.

We do not collect sensitive categories of personal data such as religious beliefs, political opinions, health records, or biometric information beyond what is present in identity documents submitted for verification purposes.

PKR98 uses your personal data only for the specific purposes set out below. We do not use your data for any purpose that is incompatible with these stated uses without first obtaining your consent.

• Account Management: To create and maintain your PKR98 account, verify your identity, and manage your balance, bonuses and gaming history.
• Payment Processing: To process deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer, cards and other supported payment methods registered in your name.
• Identity Verification (KYC): To verify that you are who you say you are, that you meet the minimum age requirement of 18 years, and that your payment methods are legitimately registered to you.
• Fraud Prevention and Security: To detect, investigate and prevent fraudulent transactions, bonus abuse, money laundering, account takeover and other prohibited activities on the platform.
• Customer Support: To respond to your queries, resolve disputes, process complaints and provide assistance related to your account or transactions.
• Platform Improvement: To understand how players use PKR98, identify technical issues, and improve the user experience across the website and mobile app.
• Communications: To send you account-related notifications such as deposit confirmations, withdrawal updates, and important changes to platform policies. PKR98 does not send unsolicited marketing communications without your consent.
• Responsible Gaming: To monitor gaming patterns that may indicate problematic behaviour and to support players who access responsible gaming tools such as deposit limits or self-exclusion.

PKR98 does not sell, rent or trade your personal data to third parties for marketing or commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for each specific purpose.

• Payment Processors: When you make a deposit or request a withdrawal, your payment details are shared with the relevant payment provider — such as JazzCash, Easypaisa, Raast or your bank — solely to process that transaction.
• Identity Verification Providers: PKR98 works with third-party KYC service providers to verify identity documents and confirm that players meet the age and identity requirements. These providers process your data under strict confidentiality obligations.
• Fraud Prevention Services: We may share account and transaction data with fraud detection partners to identify and prevent financial crime, bonus abuse and account takeover activity.
• Game Providers: When you play games on PKR98, basic session and bet data may be shared with the relevant game studio or live casino provider in order to deliver the game and record outcomes correctly.
• Legal and Regulatory Obligations: PKR98 may disclose your personal data to law enforcement, regulatory bodies or courts where required to do so by applicable law, court order or where necessary to protect the safety and security of our players and platform.
• Business Transfers: In the event of a merger, acquisition or sale of PKR98 assets, player data may form part of the transferred assets. You would be notified of any such change and the privacy protections in this policy would continue to apply.

All third parties with whom PKR98 shares personal data are required to maintain appropriate technical and organisational security measures and to use your data only for the specific purposes for which it was shared.

Given the nature of an online gaming platform that handles real-money transactions in PKR, payment data receives a higher level of protection within our systems. When you deposit using JazzCash, Easypaisa, Raast, bank transfer or a debit/credit card, the financial details involved in that transaction are processed through encrypted, industry-standard payment infrastructure.

PKR98 does not store your full payment credentials on our own servers beyond what is necessary to match deposits to your account and to process your withdrawals to the correct method. Your JazzCash wallet number, Easypaisa account or bank details are stored in encrypted form and accessed only by authorised staff when required to resolve a payment query or process a cashout.

• All payment transactions are processed over TLS-encrypted connections.
• PKR98 applies a same-method withdrawal policy — funds are returned via the same channel used to deposit, which helps protect against financial fraud.
• We verify that payment accounts belong to the registered account holder before processing any withdrawal.
• Transaction records are retained for the period required to comply with our fraud prevention and financial record-keeping obligations.

PKR98 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and understand how players navigate the website and app. Below is a summary of the types of cookies used on the PKR98 platform.

• Strictly Necessary Cookies: These are essential for the platform to function. They maintain your login session, keep your account balance updated during a session, and enable secure access to your account. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: These remember your preferences such as language settings, display preferences and responsible gaming reminder configurations, so you do not need to reset them on every visit.
• Analytics Cookies: PKR98 uses anonymised analytics to understand how players use different parts of the platform — which game categories are most popular, where players encounter issues, and how to improve the overall experience. No personally identifiable information is included in these analytics reports.
• Security Cookies: These help us detect unusual access patterns that may indicate account takeover attempts, bot activity, or fraudulent use of the platform.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent certain parts of the platform from working correctly. PKR98 does not use advertising or retargeting cookies that track you across unrelated third-party websites.

PKR98 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. The security measures we apply include, but are not limited to, the following:

• All data transmitted between your device and the PKR98 platform is encrypted using TLS (Transport Layer Security).
• Sensitive data stored within our systems — including identity documents and payment details — is encrypted at rest using industry-standard encryption algorithms.
• Access to player data within PKR98's internal systems is restricted on a need-to-know basis. Staff can only access the data necessary to perform their specific role.
• PKR98 systems are subject to regular security reviews and vulnerability assessments to identify and address potential weaknesses before they can be exploited.
• Player accounts are protected by password hashing. PKR98 staff cannot view your password and will never ask you to share it.

While PKR98 takes every reasonable precaution to secure your data, no online system can guarantee absolute security. You are responsible for keeping your own account credentials secure and for notifying PKR98 support immediately if you suspect that your account has been accessed without your authorisation.

PKR98 retains your personal data for as long as your account is active and for a reasonable period thereafter, as required to comply with our legal, fraud prevention and financial record-keeping obligations. The general retention periods applied by PKR98 are as follows:

• Active Account Data: Retained for the full duration that your account remains open and active.
• Closed Account Data: Following account closure, basic identity and transaction records are retained for a minimum of five years to comply with standard financial crime prevention obligations.
• KYC Verification Documents: Retained for a minimum of five years following the completion of the verification process or account closure, whichever is later.
• Transaction Records: Full records of deposits, withdrawals, bets and game outcomes are retained for a minimum of five years.
• Customer Support Interactions: Records of support queries and communications are retained for up to three years after the query was resolved.

When data is no longer required for any of the purposes described in this policy, it is securely deleted or anonymised in accordance with our data retention procedures.

As a PKR98 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the PKR98 support team and we will respond within a reasonable timeframe.

PKR98 is strictly an adult platform. We do not knowingly collect or process personal data from individuals under the age of 18. Registration on PKR98 requires confirmation that you are at least 18 years of age, and we verify this during the KYC process.

If PKR98 becomes aware that personal data has been collected from a minor, that account will be closed immediately, all associated data will be deleted, and any deposits made will be returned to the originating payment method after verification. Parents or guardians who believe a minor may have registered on PKR98 should contact our support team immediately.

PKR98 reserves the right to update this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how your data is used, we will provide additional notice — either via email to your registered address or through a prominent notification within the platform.

Your continued use of the PKR98 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically, particularly after any period of absence from the platform.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a data-related concern, please contact the PKR98 support team. Our team is available 24 hours a day, seven days a week, and will respond to all privacy-related queries promptly.

You can reach PKR98 support through the live chat feature available within the platform, or by visiting our FAQ page for answers to the most commonly asked questions about data and privacy.